Privacy policy
This policy explains what personal data we collect when you visit or shop at our store, why we need it, and what rights you have. The General Data Protection Regulation (EU) 2016/679 and Law 4624/2019 apply.
Data controller
[TO BE CONFIRMED] Company name · Registered office · Tax ID · Phone · Contact email for personal data matters.
What data we collect
When you place an order
- Full name, shipping and billing address, phone, email.
- Order details: products, amounts, date.
- Invoicing details, if you request an invoice.
We do not see or store your card details. Payment is made directly in the secure environment of the payment provider.
When you contact us
Your name, email, phone if you provide it, and the content of your message.
When you subscribe to the newsletter
Your email and a record that you gave explicit consent, with the date.
When you simply browse
Technical data sent by your browser: IP address, device and browser type, pages viewed. It is used to keep the store running and to protect it from abuse.
Why we process it
| Purpose | Legal basis |
|---|---|
| Fulfilling the order and delivery | Performance of a contract |
| Issuing receipts and invoices and meeting tax obligations | Legal obligation |
| Responding to your inquiry | Legitimate interest |
| Sending the newsletter | Consent |
| Store security and fraud prevention | Legitimate interest |
Who else sees it
- Shopify — the platform on which the store runs and orders are stored.
- The payment provider at checkout, to complete the transaction.
- The courier company, to deliver your parcel.
- Our accountant, for tax documents.
We do not sell or rent your data to anyone. We do not share it for third-party advertising purposes.
Transfers outside the EU
Shopify operates servers outside the European Economic Area as well. Where such a transfer takes place, it is covered by the Standard Contractual Clauses of the European Commission.
How long we keep it
- Orders and receipts: as long as tax legislation requires.
- Contact messages: up to two years from the last contact.
- Newsletter: until you unsubscribe. The unsubscribe link is in every message.
Your rights
You have the right of access to your data, rectification, erasure, restriction of processing, portability, and objection. Where processing is based on consent, you may withdraw it at any time — without affecting the lawfulness of processing carried out before.
To exercise any of these, send us a message through the contact page. We respond within one month at the latest.
If you believe your rights have been violated, you may lodge a complaint with the Hellenic Data Protection Authority.
Cookies
The store uses cookies that are necessary for its operation — to remember your cart and your session. You can manage them from your browser settings; if you disable them, the cart will not work.
Children
The store is not directed at persons under 16 years of age and we do not knowingly collect their data.
Changes to this policy
If something material changes, we will update this page. The version in force is the one that was posted at the time of your visit or order.